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How to file a complaint with Twitter

Fionn O'Raghallaigh, London

“You are at its mercy” is one lawyer’s description of the process of claiming a trade mark-infringing Twitter handle through the company’s complaints processes

While the uniform domain-name dispute resolution policy (UDRP) has its critics, for brand owners chasing gTLDS that infringe trade mark rights it offers a straightforward process to make a complaint.

Twitter and other social-media sites such as Facebook are not...

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