UK Supreme Court upholds law on passing off

Managing IP is part of Legal Benchmarking Limited, 1-2 Paris Gardens, London, SE1 8ND

Copyright © Legal Benchmarking Limited and its affiliated companies 2026

Accessibility | Terms of Use | Privacy Policy | Modern Slavery Statement

UK Supreme Court upholds law on passing off

Starbucks NOW

The UK Supreme Court has dismissed Starbucks and PCCW’s appeal in a passing off claim against Sky, reaffirming long-established English case law on the territorial nature of goodwill

Dispute over NOW TV

Starbucks NOW

Starbucks (HK) and PCCW are a group of companies which, since 2006, have provided internet TV content in Hong Kong under the name NOW TV (top right).

In March 2012 broadcaster Sky announced its plan to launch its own internet TV service under the brand NOW TV (right).

PCCW sued Sky for trade mark infringement and passing off, arguing that its service and programmes had acquired a reputation among a substantial number of Chinese speakers in the UK who were exposed to them, having lived or visited Hong Kong and/or viewed them online or elsewhere.

NOW Sky

Both causes of action were dismissed at first instance and on appeal. However the passing off claim was allowed to come before the Supreme Court to determine whether PCCW can succeed relying on international goodwill.

During the two-day hearing in Court, it was clear from the arguments that the key question was whether the Chinese-speaking community in the UK were “customers” and whether there was “use in commerce”.

Michael Silverleaf QC (for PCCW) urged the Court to take a softer approach in light of decisions from other common law countries, while Geoffrey Hobbs QC (for Sky) argued in favour of a hard line approach warning of consequences to commerce in the digital age.

Unanimous decision by Lord Neuberger

UK Supreme Court

In reaching its decision, the Court (pictured left) reviewed cases from other common law jurisdictions but was not convinced they were a clear departure from the hard line approach adopted by the English courts.

To establish goodwill in a passing off claim in the UK, the Court confirmed that a claimant must show significant goodwill in the UK (namely, actual customers in the UK and not ones who also happen to be its customers abroad); and it is not necessary for the claimant to have an establishment or office in the UK.

The Court held:

  • PCCW had customers and goodwill in Hong Kong, but not in the UK;

  • The members of the Chinese-speaking community in the UK relied upon by PCCW in its claim were not customers “because there is no payment involved (either directly by the people concerned or indirectly through third party advertising)”;

  • PCCW’s service was not “marketed, sold or offered in the UK”, and its activities promoted its Hong Kong business and amounted to advertising in the UK; and

  • “[A] reputation acquired through advertising is not enough to found a claim in passing off”

The Court also confirmed that the law of passing off involves striking a balance between the public interest in free competition and IP protection against unfair competition.

It is noteworthy that the Court said (paragraph 49) it can “develop or even to change the law in relation to a common law principle, when it has become archaic or unsuited to current practices or beliefs”, but erred on the side of caution due to risk of legal uncertainty and other consequences to commerce.

Furthermore, the Court (paragraphs 64 to 66) did not rule on the purpose of section 56 of the Trade Marks Act 1994 which protects well-known marks, and whether a claimant who has not yet attracted goodwill in the UK but has spent substantial sums on advertising with a view to market its goods or services in the UK can bring an action for passing off.

more from across site and SHARED ros bottom lb

More from across our site

Former professional cricketer Ben Scott talks through the challenges of building a legal tech platform, transitioning from sportsman to entrepreneur and why he believes he has found a gap in the market
The benefits of offering a range of services, innovative enforcement approaches, and gradual AI adoption are all helping SyCip Salazar Hernandez & Gatmaitan develop its IP offering
Nick Redfearn, head of enforcement at Rouse and a classic car enthusiast, explains the sudden viral appearance of classic car restomod parts from China and the impact of IP in this new trade
Our 2026 rankings for Western Europe, taken with historical data, reveal that some European IP markets hardly change – while others are more fluid
Selina Hinchliffe, head of commercial services at Shakespeare Martineau, reflects on rejecting Cambridge, leading through empathy, and why authenticity matters more than fitting in
US corporates are using the UPC, but much of that work still flows to European boutiques. Last week’s merger, as well as others, could alter that dynamic
Publicly listed Australian group IPH delivered on its promise to profoundly shake up the Canadian market. Four years on, rivals have had time to adapt
IP practitioners debate whether new guidelines will make it more difficult to challenge a patent
Varuni Paranavitane says she is excited to bring ‘rounded expertise’ to the firm, which will have a solicitor in its ranks for the first time
Lawyers adapting to AI-driven recommendations are being pushed to demonstrate expertise publicly rather than simply relying on a polished website
Gift this article