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Outage outrage: reactions to the USPTO’s systems crash

Michael Loney, New York

After a week of the USPTO’s electronic patent filing systems being down, the office says “the director will prescribe a procedure that will allow you to seek a refund of the paper filing fee”. But some observers say this will be tricky

The USPTO’s systems for filing patents electronically went down on August 15 and it took until August 23 for them to be back to fully functioning. The outage has prompted much criticism from users.

The Patent Application Locating and...

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