Think carefully before outsourcing
26 May 2010
INTA Daily News
When outsourcing work to an offshore firm: “Supervise, supervise, supervise,” advised panelists at yesterday’s session on outsourcing and ethics.
Despite the many perceived advantages of outsourcing trademark work to companies overseas—such as improved quality and reduced response time—“the duty of competency cannot be waived,” said Michael Downey of Hinshaw & Culbertson. Using the hypothetical example of a law firm that...
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